{"id":"3EB0C9761A4FC8209ABF44","object":"message","event":"message:out:ack","created":1773424597,"ack":"played","device":{"id":"6568d66c1c444058b45525da","phone":"+56222180913","alias":"LYB-1","plan":"io-enterprise"},"data":{"id":"3EB0C9761A4FC8209ABF44","type":"audio","flow":"outbound","status":"active","ack":"played","agent":"682f5350ee840a94d3a389ff","from":"56222180913@c.us","fromNumber":"+56222180913","to":"56934600394@c.us","toNumber":"+56934600394","date":"2026-03-13T17:56:37.000Z","timestamp":1773424597,"body":null,"reactions":[],"chat":{"id":"56934600394@c.us","name":"Fanny 🤔","date":"2026-03-13T17:56:37.000Z","type":"chat","lid":"58927102357668@lid","status":"active","waStatus":"active","statusUpdatedAt":"2026-02-27T16:08:30.677Z","statusUpdatedBy":"682f5350ee840a94d3a389ff","prevStatus":"pending","prevStatusUpdatedAt":"2026-02-27T16:06:50.154Z","firstMessageAt":"2025-12-28T17:26:20.000Z","lastMessageAt":"2026-03-13T17:56:37.000Z","lastMessageTime":1773424597,"lastOutboundMessageAt":"2026-03-13T17:56:37.000Z","lastInboundMessageAt":"2026-03-13T17:46:12.000Z","lastReactionAt":"2026-03-03T00:49:38.801Z","lastReactionEmoji":"❤️","lastAutoReply":null,"lastAutoReplyAt":null,"stats":{"notes":0,"inboundMessages":0,"outboundMessages":0,"localMessages":64},"labels":["Cliente Frío"],"owner":{"agent":"682f5350ee840a94d3a389ff","assignedAt":"2025-12-28T13:28:11.144Z","department":null,"previousDepartment":null,"departmentAssigner":null,"departmentUpdatedAt":null,"autoAssignDepartment":null,"autoAssignDepartmentAt":null},"contact":{"wid":"58927102357668@lid","type":"user","name":"Fanny 🤔","displayName":"Fanny 🤔","syncedAt":"2025-12-28T13:27:15.531Z","phone":"+56934600394","userWid":"56934600394@c.us","image":{"url":"https://pps.whatsapp.net/v/t61.24694-24/534416493_952323070804093_1544491239355473839_n.jpg?ccb=11-4&oh=01_Q5Aa4AH8yFw2M_Gly42l2WRSX4sdiKFhD5Tn0Pez6laE9t4Kbw&oe=69BEB256&_nc_sid=5e03e0&_nc_cat=106"},"info":{"languages":[],"links":[],"fullName":null},"locationInfo":{"alpha2":"CL","alpha3":"CHL","countryCallingCodes":["+56"],"currencies":["CLP","CLF"],"emoji":"🇨🇱","ioc":"CHI","languages":[{"code":"SPA","iso":"es","name":"Spanish","nativeName":"Español"}],"name":"Chile","status":"assigned"},"metadata":[],"campaigns":[],"subscription":{"status":"active","updatedAt":"2025-12-28T13:27:15.531Z"}},"meta":{"canSend":false,"ephemeral":0,"isAnnounceGrpRestrict":false,"isArchived":false,"isFavorite":false,"isLocked":false,"isPinned":false,"isReadOnly":false,"isSpam":true,"isUnread":false,"modifyTag":0,"muteExpiration":0,"unreadCount":0,"unreadCountAt":"2026-03-13T17:46:12.000Z","hasOlderMessages":false},"isUserInitiated":true,"links":{"chat":"/v1/chat/6568d66c1c444058b45525da/chats/56934600394@c.us","messages":"/v1/chat/6568d66c1c444058b45525da/messages?chat=56934600394@c.us","status":"/v1/chat/6568d66c1c444058b45525da/status?chat=56934600394@c.us","contact":"/v1/chat/6568d66c1c444058b45525da/contacts/56934600394@c.us","device":"/v1/devices/6568d66c1c444058b45525da"}},"media":{"id":"69b44fd70c94749cca2a431d","message":"3EB0C9761A4FC8209ABF44","chat":"56934600394@c.us","flow":"out","status":"available","caption":null,"type":"audio","size":64286,"mime":"audio/mp3","format":"ptt","extension":"mp3","filename":"voicerecord-1773424587.mp3","source":"upload","uploadFileId":"69b44fd4f63bcfd4c3a85691","createdAt":"2026-03-13T17:56:39.310Z","timestamp":1773424599,"expiresAt":"2026-03-20T17:56:39.311Z","meta":{"hasPreview":false,"duration":31},"stats":{"downloads":0},"preview":{"image":null},"links":{"resource":"/v1/files/69b44fd4f63bcfd4c3a85691","download":"/v1/files/69b44fd4f63bcfd4c3a85691/download","chat":"/v1/chat/6568d66c1c444058b45525da/chats/56934600394@c.us","contact":"/v1/chat/6568d66c1c444058b45525da/contacts/56934600394@c.us","message":"/v1/chat/6568d66c1c444058b45525da/messages/3EB0C9761A4FC8209ABF44"}},"events":{"sent":{"date":"2026-03-13T18:00:32.654Z"},"delivered":{"date":"2026-03-13T18:00:32.654Z"},"played":{"date":"2026-03-13T18:01:44.849Z"}},"meta":{"containsEmoji":false,"isBizNotification":false,"isBroadcast":false,"isChannel":false,"isDoc":false,"isEdited":false,"isEphemeral":false,"isFailed":false,"isForwarded":false,"isGif":false,"isGroup":false,"isLinkPreview":false,"isLive":false,"isNotification":false,"isPSA":false,"isRevoked":false,"isStar":false,"isUnreadType":false,"notifyName":"","rtl":false,"source":"chat","via":"platform","isFirstMessage":false},"links":{"message":"/v1/chat/6568d66c1c444058b45525da/messages/3EB0C9761A4FC8209ABF44","messageAckinfo":"/v1/chat/6568d66c1c444058b45525da/messages/3EB0C9761A4FC8209ABF44/ackinfo","chat":"/v1/chat/6568d66c1c444058b45525da/chats/56934600394@c.us","contact":"/v1/chat/6568d66c1c444058b45525da/contacts/56934600394@c.us","chatMessages":"/v1/chat/6568d66c1c444058b45525da/messages?chat=56934600394@c.us","device":"/v1/devices/6568d66c1c444058b45525da","agent":"/v1/team/682f5350ee840a94d3a389ff"}}}